WA State Anti-Steering Law - Auto Collision and Repair

Insurers shall not require a claimant to travel unreasonably either to inspect a replacement automobile, to obtain a repair estimate or to have the automobile repaired at a specific repair shop, or to obtain a temporary rental or loaner automobile.

In first party claim situations, if an insurer elects to exercise a contract right to repair and designates a specific repair shop for automobile repairs, the insurer shall cause the damaged automobile to be restored to its condition prior to the loss at no additional cost to the claimant other than as stated in the policy and within a reasonable period of time.

In any claim situation, an insurer shall make a good faith effort to honor a claimant's request for repairs to be made in a specific repair shop of the claimant's choice, and shall not arbitrarily deny such request. A denial of such a request solely because of the repair shop's hourly rate is arbitrary if such rate does not result in a higher overall cost of repairs. The insurer shall make an appropriate notation in its claim file setting forth the reason it has rejected a claimant's request.

Source: Automotive Service Association

Richey's Auto Body & Collision, Inc.
is Conveniently located at:
3249 Bennett Dr.
Bellingham, WA 98225
Click for Directions
Phone: (360) 734-0450
Fax: (360) 734-0459

Business Hours:
8:00 a.m. - 5:00 p.m. Monday - Friday